LIVIN’EASY EXPERIENCES, UNIPESSOAL LDA, we value your data privacy and are committed to protecting it. This privacy policy explains how we collect, use, and share your information when you use our services. We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
Who We Are
LIVIN’EASY EXPERIENCES, UNIPESSOAL LDA is a registered tourism agency based in Porto, with headquarters at Rua do Dourado, n.º 297, Sala 4, 1.º andar, 3700-913 São João da Madeira. For any questions regarding this policy, you can contact us at:
- Email: hello@livineasy.pt
- Phone: +351 912 094 963
Data We Collect
2.1. Personal Data We collect the following personal data when you use our services:
- Full name.
- Email address.
- Phone number.
- Information required for bookings (e.g., travel dates, preferences).
How We Use the Data
The collected data is used for the following purposes:
- Processing bookings and providing our services.
- Sending important communications related to your booking.
- Complying with legal obligations.
4. Data Sharing
Your data may be shared with:
- Booking platforms: Such as Bokun, to process your reservations.
- Service providers: E.g., local tour operators, activity partners.
- Legal authorities: When required by law.
5. Data Retention
We retain your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When the data is no longer needed, it will be securely deleted.
6. Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the data we hold about you.
- Correction: Rectify incomplete or incorrect data.
- Deletion: Request the removal of your data (where applicable).
- Objection: Object to the use of your data for marketing purposes.
- Portability: Receive your data in a structured, electronic format.
To exercise your rights, contact us at ruiamorim@livimeasy.pt.
7. Data Security
We implement technical and organizational measures to protect your data against unauthorized access, alteration, or destruction.
8. Changes to This Policy
We may update this policy periodically. Any changes will be published on our website with the revision date.
9. Supervisory Authority
If you have any concerns or questions, you can contact the National Data Protection Commission (CNPD) at www.cnpd.pt.
Last updated: 20-12-2024